Featured Case — Luxury Beauty · 9 markets
A flagship launch measured across nine cities in a single reporting window.
A global luxury house asked CBS Outdoor International to handle the spring 2024 launch of a new fragrance line across nine cities in Europe, North America, and the Gulf. The brief was unusual in its constraint: a single creative variant, a single fortnight of in-market activity, and a single reported number at the end.
I. Challenge
Footfall to flagship boutiques had softened in the prior two seasons. Internal modelling pointed to awareness decay, not assortment. The client needed a campaign that would lift unaided brand consideration among the top decile of customers by spend — and needed the proof in time for the autumn board meeting.
II. Deployment
CBS Outdoor International planned a mixed-format buy across the nine markets: 64% airport (arrivals and baggage), 24% street furniture in three luxury shopping arrondissements, and 12% transit (premium rail and taxi-tops). Single contract, single creative, single fortnight flight — activated in 9 business days, four times faster than the industry average for multi-market OOH.
III. Measured Result
Independent post-exposure research, run by the client’s incumbent agency, recorded a +42% lift in footfall to flagship stores in campaign markets versus the same fortnight in the prior year. Brand recall among the top-decile customer cohort rose 38 points above the pre-campaign baseline.